Somerset Ridge Center

UPDATE: per the owner they take having a negative reviews seriously and they would like me to contact them, however, if they took this seriously there would not be multiple reviews where people have had the same issue and it is not resolved. Please, save your loved ones and do not send them here. My grandmother may still be here if it wasnt for them and their neglect!! If I could give zero stars I would. I am so disappointed in the care my grandmother received here. First off, I walked in to visit and heard an employee at the nurses station saying how she doesnt care what the patients want..they are there to get better and its not hospitality. Second, when bathing her she would complain her water was too cold and it would be changed to too hot. She was forced to sit where she didnt want

While I was there i witnessed an RN male dispensing medicine on his cart. Had his laptop open and his cellphone was placed near the corner of the laptop. He was watching a soccer game and dispensing medication into cups for patients. How in the world does this happen. My mom was at this place for rehab. The place was dirty. Bathroom never got cleaned. She was incontinent and needed help with bathroom. She push the nurse button and no one ever came. They kept my mom in the room with a roommate who tested positive for pneumonia. The lady was severely coughing all night long. I took mom out of this place on Friday. The following Monday ended up at tobey hospital diagnosed with septic pneumonia, Rsv virus and fever of 104.6. We almost lost her. Horrible place for your loved one. Words canno

Good job getting everyone out safe last night ladies. Happy to know they were able to move all those patients to safety without anyone getting hurt. Someone should be looking into giving raises to those who went above and beyond last night during the evacuation.

I am beyond thankful for Somerset Ridge. I made a terrible mistake by placing my 91 yr old dad in a different horrible nursing home rehab facility. I realized it immediately and panicked. What have I done??? My dad was in Somerset Ridge rehab a year ago and did extremely well there so I called the admissions director Abby whom I had never met and expressed to her my terrible fear of my father being in this other very very bad facility and I was desperate to get him out of there. Abby quickly calmed my fears and anxiety and went way about and beyond to make it happen. And again I had never met Abby. The compassion she showed for my family was remarkable. My dad arrived at the bad nursing home on Friday, I started speaking with Abby on Monday and by Wednesday my dad was in Somerset Ridge Cen

CARELESS NEGLECTFUL LAZY UNPROFESSIONAL. If I could give zero stars, I would. My 90 year old grandmother was transferred here from a wonderful nursing home where she had been doing well but had complaints of arthritic pain. Since arriving at this facility, her condition has gone downhill rapidly due to neglect and a serious lack of proper care. She depends on staff for bathroom assistance, but they ignore/delay helping her to the point where she was forced to hold her urine repeatedly?????? This led to a urinary tract infection something incredibly dangerous at her age. When we asked about her being tested, we were told they had “spilled her urine,” and no testing had been done. Now they’re claiming she’s confused and has dementia when her confusion and delirium started AFTER the UTI yet i