Riverside Eye Care

Over the last few years I have been going to this doctor. Things were fine until they moved into the new office. Since then, twice I have asked for my contact prescription and have had to call again because the wrong year was sent. A month ago I went for my yearly and my usual inability to see with what I was wearing. I left being told I have an astigmatism now in my left eye as well as my right and new trial contacts were being ordered. I was given an eye glass prescription and told to “go somewhere else” for cheaper glasses because they don’t carry cheaper ones any more and I choose to use my insurance money towards contacts. I my new glasses came in and I had difficulty seeing out of them. It wasn’t until I was given my trial contacts that I knew something was wrong. The doctor mixed up

worst experience ever Dr Guertin insists on charging $5 each for eye pads on glasses. When asked if he would rather lose a loyal customer, who has spent thousands on exams and eyeglasses, rather than put $10 (his new charge) on a pair of eyeglasses, he arrogantly said he would rather lose my family’s business. Time to find a new eye Dr. . who is not cheap and stupid! I need someone who appreciates customers and loyalty! Good luck with him and Riverside Eyecare!

Don’t be put off by negative reviews. Dr. Guertin and his staff are wonderful! They are concerned with patient safety and follow all COVID guidelines like wearing masks and limiting the number of customers in the office. The office staff are welcoming and very professional and Dr. Guertin is not only thorough but patiently explains the steps involved in the eye exam. Riverside Eye Care is a great place for the whole family, a welcome change from the chain store optical departments.

This was my second visit to this office since Dr. Guertin took over for the retired Dr. Landfield. Such a huge change from the caring, pleasant visits I had experienced for many years with Dr. Langfield and his staff. On this visit I was led to a converted closet with wires hanging all over the walls and floor to an automated machine which was briefly introduced by the technician and I was left alone for about 10 minutes. Once the machine was off I had been told to stay there until the doctor came for me to continue other examinations. I waited 20 minutes after the machine had finished with me until he came and ushered me into his office. Why I was not allowed to wait in the waiting room is a mystery to me. After the doctor's exam he instructed me to not talk to him at all for at least fiv

Love taking my son here. Everyone is so nice. They go above and beyond for my son everytime. From the eye doctor to all the girls. Top notch. Thanks for always making it smoothe for my boy!