Smileasy Dental & Orthodontics Grand Prairie TX

Every single PERSON WAS PHENOMENAL! As a person who dreads going to the dentist, this was the best experience I’ve had with any dentist. From the time I called & made an appt, to my arrival, x rays the dentist, receptionist, every single person delivered exceptional customer service. The Hygienist was so amazing, I fell asleep while she was in my mouth. Her energy was calming, her touch was gentle. Dentist was professional, informative and not pushy. Phenomenal! Everyone!!

All the staff in this clinic is great. Jackie always makes you feel welcome with her sincere smile, she is very nice, professional and she is always willing to help. I really appreciate her assistance. Everybody here is always nice, professional and caring. I also want to give special thanks to Trinh. She was absolutely great. I had my cleaning done with her, but I also had an extraction. I was not feeling well that day and Trinh along with other staff members did absolutely everything they could to help me feel better. They really care about their patients. I bring my kids here, I come here and I have referred several family members.

This review is specifically for an endodontist on site. I do not have any concerns regarding other dentists in Grand Prairie office, who are just wonderful. Not only it took 7 hours between two sessions to do a root canal retreatment, but the endodontist also damaged my tooth to the point that it had to get extracted. There was a penetration and also a major crack on a side of the tooth. I've done several root canal retreatment procedures and never had anything like this. Besides, nothing was mentioned to me regarding the failed procedure. It is definitely frustrating, as now I have to pay a substantial amount for a tooth implant all caused by an unprofessional/unexperienced endodontist (who doesn't even have her own office, but travels through different Smileasy locations). Maybe I am jus

The entire team here is always so friendly and welcoming! From the front desk staff to the RDH and the doctors, everyone is consistently in a great mood and makes each visit a pleasant experience. Trinh is absolutely the best — I always look forward to my appointments when she’s working!

I love this dentistry so much. The whole staff from receptionist to doctors and assistants are so great they make me feel comfortable and welcome . They are very sweet and they explain everything really well , I couldn’t have a better dentist to go to . Jackie is very sweet and so kind , I enjoy interacting with her whenever I see her . Everyone is helpful and amazing here and they work very hard at what they do . 🩷