Smile Starters- Hickory

The front desk people are nice and the place is always clean but the dental staff are very rude and don't explain anything while they're doing things to you and they're also needlessly rough, and then will get onto you about "not brushing" even though they make your gums bleed with their needlessly rough cleaning. Cold and unfriendly staff. They make rude comments to you as well. The appointments are very fast and you can get in and out in maybe 15 minutes or so but is that really worth it based on the treatment? Absolutely not.

We took our 15 month old today for her first dental appointment. The staff were very kind and took great care of her. She did scream but they remained calm and got her through the process.

I brought my three year old for his first ever dental visit and he did very well. The hygienist was very gentle and informative. Dee at the front desk was very nice and accommodating. Our whole experience was 10/10.

They seem really nice and the girl brought me in there and explained everything about my baby. She does have some cavities but we will be back to get them fixed. I didn’t get to go in the back with her which I would’ve liked to, because this is only her third time being into the dentist. She did good on her first two cleanings but I could tell she was nervous going back without me

Took my 4 year old in to get a cavity filled and they said they would bundle her up but the tied her to the bed with cuffs on her hand and feet and my daughter was screaming because they scared her so bad and she told us that they were not nice to her I would not recommend this place to my worst enemy… got told that I could stay with her then got kicked out of the room and left hearing my baby scream at the top of her lungs -102939474849493839% recommend