Signature HealthCARE of Georgetown

I could not have asked for a better facility to care for my family. My experience with this facility has been the best by far. The staff is so caring and in tune with their residents. Any concerns that I had was addressed very quickly by staff and management. Speaking of management you can tell that they are dedicated to their facility and take great pride in the tiny details to make it run smoothly. The facility is exceptionally clean and well kept, unlike other facilities I’ve visited. One of the things I loved the most about this facility is the feeling of being at home. I highly recommend if you are looking for a place for your loved ones to consider Signature Healthcare of Georgetown you will not regret it.

If I could have less than 1 star I would have. They let my father fall and break his back. They have no respect for their residents that do not have full time care givers staying with them. He was a fall risk but they did nothing to assist him when he needed to go the bathroom. They let him dirty his pants during physical therapy and did not clean him up afterwards he was sitting in wet dirty pants when we arrived. When we confronted them about his fall and the incident we were told that a mediation form had been signed and we had no options for justification for his life altering fall. And when I tried reaching out to the ombudsman we were ignored

The smile on the staff faces made it clear they loved what they do .. The building is very clean and no odors . The therapy department does a fantastic job . The food was very good and hot when I visited. I would recommend GT to anyone.

I brought my grandmother here for care after a few fractures directly from the hospital. The first night was awful and the space was worn, dirty, and tiny without a window. The night CNA was so rude that my grandmother wanted to leave early the next morning. After that, the staff was very accommodating and seemed to want to fix the issues she experienced. She was given a much better room in the rehab wing. The nurses and staff were nice, but not overly helpful. Had I not visited every day, certain daily care rituals would not have happened. We had to change her sheets and give her a bath twice, since the staff missed her shower days twice. I don't think they changed her sheets at all other than the time we changed them for her. The care seems to be minimal, especially for a 92 year old wit

I went to visit my grandma for the first time at the facility. I begged her to stay with me for her final days but she said that my mother had put her in a really nice place so I wasn’t too worried. I took my husband and 3 kids and even the puppy to visit. My grandma decided to go off dialysis so she doesn’t have much time left. Maybe a few weeks. First thing you notice when you pull up is how dilapidated the building is. I prayed that it looked better on the inside but it was way worse. The smell of urine and feces hits you as soon as you walk through the door. The halls and rooms are cramped as we walk through looking for my grandmas room. People are moaning, the floors, walls, tables are covered in filth. We wind around several halls and when I saw my grandma in that tiny, dark, smell