SGMC Youth Care

The nurse Stephanie Is so rude. I was Told tonight by her that she didn’t care about my son being sick. Because It’s other kids that are sick too. She stated that they are ready to go home. We arrived to youth care @6:45pm. They closed at 6pm. They didn’t have a sign on the door saying that they was closing early. They are usually open until 8pm. So she stated that the doctor told her to lock the doors. I asked her for the doctor name and she refuse to give us the name. I’m not the type to complain but she have an horrible attitude to be a nurse. The way that she talked to us was horrible. I’m praying to speak with someone on Monday concerning this Issue. I’m not going to stop because I can only Imagine who else she have done this too. But we’re currently at SGMC where they are giving him

Took my 11 month old daughter on Sunday at 9:30 right when they opened. They let me in a few minutes early, after paperwork we went back in less than five minutes. All of the nurses were super helpful and kind to my obviously unhappy baby. Taylor and I cannot remember the other nurses name, but she had a butterfly on her tag, were very pleasant and sweet when someone was not a fan of her Covid test or thermometer reading. Zakiyyah, who I have previously seen at a different practice was great as always. Even though we hope we don’t have to come back, we will due to wonderful service.

Our 3 year old daughter had a bad cough on our way to Disney World, so we stopped here around 4:30 to get her checked out. It's been three hours and the nurse practitioner just saw her. They gave us a few prescriptions, so they met that definition of a medical facility, but nothing about this experience was "urgent". Maybe this is a slow southern thing, but I would never come here again by choice. Now I'm just hoping we get to Orlando by midnight.

I had to take my daughter in yesterday. She’s been very sick. Check in was quick and easy. Her nurses, Regina and Taylor were great and the doctor was knowledgeable and kind. A thorough amount of test were done to diagnose her. They all really knew what they were doing and I couldn’t have asked for better care for my daughter.

Arrived at SGMC Youth Care at 3:45pm, still not seen or even checked on at 06:30pm. Youth care closes at 4:30pm on Sundays. Disappointed in service all the way around.