Sanova Dermatology | Pflugerville

Dr. Evans was amazing. He was thorough and gave me helpful tips. I appreciate that he took the time to explain in detail the worst case scenario. His assistant was also extremely helpful and amazing.

I truly appreciate the doctors and staff her. The nurse or maybe it was an assistant that helped today was so kind and social. It really makes for a 5 star experience when they staff greets you right away from the moment you walk up and each person you encounter appears engaged and educated. I’ve been coming here for a few years now and it’s always a friendly and efficient visit.

I’ve been a client at this dermatology clinic for several years, and this experience completely destroyed my trust. They canceled my appointment without notifying me in any way. I showed up at the office for my scheduled appointment—after receiving a confirmation text the day before—only to find the office completely closed. No note. No voicemail. Nothing. When I called to figure out what happened, there was zero empathy or accountability. Instead of apologizing for the inconvenience they caused, I was casually offered a rescheduled appointment a full month out, as if my time is worthless and this situation was no big deal. Confirming an appointment and then canceling it without notice is unacceptable. Being indifferent when a long-term patient shows up to a locked office because of you

last year I went to see Patrick Evans because I had a Molascum outbreak on my stomach and inner thighs, it was around June and I wanted a solution that would allow me to feel comfortable in a swimsuit that summer. He told me the fastest way to get rid of it was by freezing them with nitrogen. What he didn’t tell me is that i’d have scarring and discoloration almost a year later that still has not gone away even with the other creams he prescribed. Since this wasn’t covered by insurance I had to pay out of pocket for the treatment and the cream for the scarring that was caused, for a treatment that still makes me feel self conscious about wearing a swimsuit a year later. if we had done a topical ointment which most medical papers I’ve read on it suggest, I would not have to deal with the

Office-Easy access. Parking & location was excellent. Staff-Fantastic nurse. She was kind, helpful (she eagerly helped me with the patient forms)and I highly recommend the dermatologist. Dr. Lain was very attentive, professional and gave me options and valued my decisions on my skin care. I highly recommend Sanova Dermatology.