Samaritan Clinic on Pioneer

Worth an hour plus drive to find another place. If you want to spend $180 for them to tell you they can’t do anything, you’ve found the right place. Danika would not order a simple blood panel because “it’s not her responsibility”.

Horrible place on the billings part. I had taken my son back in 2022. I am visiting out of town and to take my son to urgernt care the visit itself was great, fast forward to now. I had gotten a call from a number i did not recognize and they had left a voicemail, i had listened to the voicemail and it was from a collections agency which was odd because I have never recived a bill nor a phone call. I called the agency back and they had told me it was from this clinic from 2022. I called the clinic to see if they can get the bill deffered and verify if they billed my health insurance, i have spoken to Alliyah Green and was advised that my health insurance needed me to verifty no other primary insurance and agree to pay and they will defer it out of collections. So i made the call and the r

Scheduled an appointment for the Pain Management department for my father and planned for time off work to attend. My father spent 45 minutes filling out paperwork just to be told by reception the appointment was scheduled on a providers SCHEDULED DAY OFF. The receptionist proceeded to place the blame on training rather than taking any real accountability or attempting to make things right. My father is now having to continue to suffer in pain, waiting another 2 weeks to be seen. To add insult to insult to iniury, he was told the paperwork he filled out was no good. Train your staff to avoid disasters like this! It is unacceptable because the providers are wonderful.

The providers at Samaritan are excellent, and they are not nearly as overbooked as Confluence, because they don't have ridiculous turnover. However, the constant and useless red tape at every turn is irritating, and the organization appears to be completely technologically incompetent. MyChart doesn't sync properly, phone messages get lost in the system, and occasionally you can't get through at all. There is no other way to contact them, and if the patient is 12-17 MyChart isn't even an option. We still have providers at Samaritan because their providers are so good; but if you like modern technology and dislike red tape be aware that it will not always be smooth sailing.

My husband and I receive excellent care at Samaritan. Such a wonderful group of doctors, nurses and support staff.