Saint Francis Hospital

Valet parking at the entry door. Waiting room was a bit long at check - in. The nurses were all incredible. From my get- ready room to recovery to post- op room. Suzan , Beth, Kim made me very comfortable. My best ever experience with St Francis hospital! Thank y'all so much for taking such good care of me. C.k.carey

I was told by my cardiologist to get to ER immediately because I needed to be admitted. I got to ER and waited 7 hours on steel chairs and not monitor at all. Beyond upset to get a call like that saying they were call ahead that I was on my way. I have a cardiac monitor and my heart had stop beating for 6 seconds. To just get an urgency call like that and sat there watching other patients taken before me a cardiac patient. Once I got in I was put outside in the hallway across from a bathroom that STUNk to high Heaven . Everyone uses that bathroom patients, staff, visitors, police ambulance driver -everyone! Even the doctors disgusting smells and my husband bearly had a chair to sit on. I was healing a fractured hip and to be on a stretcher and no pillow hard to endure. My doctor had to sp

Very disappointing experience with the orthopedic department at Saint Francis Hospital in Hartford. My husband’s surgery was scheduled and then rescheduled, and he was instructed to arrive very early in the morning, but the hospital was not administratively prepared when he arrived. No one informed us beforehand that he would need to stay overnight, so he was not told to bring any personal care items. Because of this, I had to drive late at night in terrible weather conditions just to bring him basic essentials. It also took an excessive amount of time for a bed to become available, and visitors were not allowed because of the delay. The lack of communication and organization made an already stressful medical situation much worse.

Never thought I'd be posting negative review to Trnity Health/St Francis website but this needed to be shared. June 2025 I'm in ER for abdominal pain.. A male nurse placed IV for CT scan with contrast. I always close my eyes when it comes to needles. When I opened my eyes nurse was leaving the room I felt something wet/warm on my sleeve. There was blood all over my white jeans, silk shirt, and on the bedsheets. Looked like a horror movie scene. The nurse never said a word about blood being on me. I was livid, complained to charge nurse. Three weeks later I get a bill for $1400 my portion after insurance paid! Long story short Grievance Dept offered $15 gift card to Panera Bread for my troubles with no bill adjustment! My cleaning bill cost more than the gc! Never have I experienced bloo

My husband suffered extreme pain and neglect due to a lack of sufficient staff and the lack of communication between specialists. This hospital needs to be re-vamped or shut down. We finally brought him home to die in peace and dignity.