Safeway Pharmacy

I have been coming to this pharmacy for many years and today was the worst experience I have ever had. I was on the phone when I was a bit off to the side and then hung up about 1ish. There were 2 patients in line when the last one in line said "Oh they are closing after me, they close for lunch at 1". I then told the elderly lady with gray hair behind the register that it was urgent that I receive the prescription for my child who was very ill. She was very rude saying to me "well we are closed and the pharmacist is gone to lunch and cant help you". She repeated herself multiple times and was saying it in a very rude manner while still in front of 2 other patients in the line. I then walked over to see if there was some children's Tylenol. While I was kneeling down to look the lady with g

Rx called in and told to come by immediately, waited 40 minutes and now delay for payment authorization from hospice . Was asked by assistance to step aside and then pharmacist rudely called at me to get back in line .. Not even chair in area. I did speak with pharmacist and express my frustration with how he spoke to me .

The first time I came I didn’t have the best experience, but the second time I came Jennifer took care of me and she was very helpful and friendly and she made sure that I got my problems figured out with my prescription. She went above and beyond and for that I am very grateful, definitely would recommend :)

Friendly, professional people. Good service. Glad they get to take a lunch break.

Dr called in prescriptions 5 days ago Still waiting for one to fill. Can’t get live person Can’t get status of last prescription Unbelievable bad service. Guess need new pharmacy