Safeway Pharmacy

I love these folks and they are so good to me about everything! People need to learn to be patient with the pharmacy help as they haven't to deal with a lot you do not realize, insurance, denials, changes they have no control over, getting in touch with your providers and so much more. Please thank them!!!!!!! Leanora Premeau , Salida, Colorado!!!!!!!

I am a big supporter of this store. We shop here often and everyone is always so pleasant. Yesterday I visited the pharmacy and the young man was so courteous and professional. I couldn’t be happier. Fast forward to today and the attitude from Stephanie was uncalled for, unprofessional, and the perfect example of what customer service should never be. They made a simple error to the cost of my medication and she got nasty with my wife because she had to redo everything and it would take her forever. NOT MY PROBLEM! THAT IS YOUR JOB! I’ll take my business to Walmart from now on!

Always terrible customer service. Lady wearing a cloth mask was upset that she was running out of shopping bags and blamed me, because I didn't bring my own bag. Also the pharmacy is terrible. The phone system says your refill is ready (for blood pressure medicine) and when you get there its not and another covid mask guy blames me. These people are probably why my blood pressure is high.

Absolutely incompetent pharmacists. Long story short, they told me my insurance wouldn't work since it's out of state, but I called my insurance and they said it should be approved. I went back and forth with Safeway, my doctor, and my insurance for weeks, and the Safeway pharmacists just couldn't figure it out. They were also quite rude to me, getting snappy and blaming my doctor's office. So I tried the Walmart Pharmacy, and what do you know - within two days I had my medicine and it was covered by my insurance. I have no idea why Safeway couldn't figure it out, but obviously this was entirely their fault. They clearly do not know how to do their job. So thanks to the two rude pharmacists at Safeway, I missed two days of a very important medication. Their incompetence and unwillingness t

I went to pick up a medication that my insurance wasn't approving to be filled and I found a phone number to call and request an override, which Cameron did immediately for me, as I am leaving for a cruise tomorrow early morning and had misplaced some of my prescription. He went above and beyond to make sure we tried everything legally possible to fulfill this request and did so almost immediately. In a small town, where everyone is understaffed...I truly appreciate this! Thank you so very much!! <3