Safeway Pharmacy

Stopped in the Waugh Chapel Safeway Pharmacy for a flu shot. Posted hours said the opened at 9am. Sat in parking lot from 7:45 till 9. Went in, waited a couple minutes while pharmacist finished dusting counter. Asked him if they had flu shots and how long it would take. he said a few minutes. I filled out the single sheet of paper, handed it to him and he told me to wait by the chairs in front of the Quest door (well he pointed that way, I added the description). The time was 9:08, checked because I was on my way to work. I waited several minutes, 2 women showed up and went inside the Quest door. One said she was getting a shot. At 9:25, I glanced over to the pharmacy counter and someone was there. I walked over to ask how much longer I had to wait. The pharmacist was on the phone. While

We were new to the area and chose Safeway Pharmacy due to close proximity. After 9 months, we’ll be switching and trying out somewhere new. Pros - Great customer service - very kind, very professional, very helpful staff. We always have courteous interactions. Cons - Too much waiting! I don’t know if they need more staff, or what — but we always wait way longer than any other pharmacy we’ve ever used. If I call in a prescription, it can be many hours before it’s ready. The average wait once your prescription is ready and you’re in-store can range anywhere from 15-30 minutes. We’ve come in at many different off-peak and peak times alike, and the wait is just a killer. In comparison to other pharmacies we’ve used, the difference is substantial. Off to find somewhere new.

The pharmacists and staff here are professional, helpful and provide services with a friendly greeting. I’ve had as many as three family members being serviced at the same time and have always received superior service. If a prescription needs to be ordered, they keep us informed when to expect delivery and give excellent follow up of pick up time. Happy I moved our pharmacy needs to this store!

The short wait and professional demeanor of staff members is refreshing.

Wonderful customer service and never a long wait! So glad we switched to Safeway Pharmecy!