Safeway Pharmacy

I’ve always had a great experience with Safeway Pharmacy. The pharmacist and staff are consistently, courteous, helpful, and professional. They take the time to provide any information. I may need to make informed decisions about my medication’s. Their customer service is excellent, and I truly appreciate their dedication to patient care. I highly recommend this pharmacy.

Awful staff. They look for any excuse to not fill your prescription. I never argue about controlled substances, but I suffer from adrenal insufficiency and CANNOT run out of Prednisone. For some reason, they think they can override doctors. It’s crazy. I feel harassed at this point. I have been left without my LIFE-SUSTAINING PRESCRIPTION, well-documented by several specialists. Yet every time something changes, they cause me to run out. They will claim that they can’t get a hold of the office. YEAH, IT TOOK ME MONTHS TO GET AN APPOINTMENT!!! IT IS A SPECIALIST’S OFFICE; THEY ARE DIFFICULT TO TALK TO. IT’S NOT EVEN A DOSAGE INCREASE, WHY AN INVESTIGATION??? I have never had a pharmacy this bad when it comes to a non-controlled substance.

They were great until there was a profit to be made off of medications that have had unreasonable shortages. Now all of a sudden the pharmacist is trying to get "co-pays" that are not part of my insurance plan. When I refused and informed her of the "mistake" she refused my medications. Then when my husband went in he was able to get it from a different pharmacist with no problem. Plan on reporting this to my insurance and licensing.

Literally one of the worst pharmacies I've ever used. Quick rundown why: 1. They filled one of my husband's RXs for a year and failed to run it under his insurance each time. Even though they had his current insurance on file. $13 a month vs the $0 it would have been under his insurance. Husband didn't know he had $0 copay. 2. I had a RX that I was unable to pick up on time, and they returned it to stock. However, they failed to reverse it off my insurance when they did this, which resulted in my insurance thinking it was too soon to fill when I attempted to call it in a week later. Because of that, I lost one of my refills and I had to pay for it out of pocket that month. 3. Deleted one of my RXs because they thought it was a duplicate. Nope. It was a higher strength of a medication that

I called to prescribe an antibiotic over the phone for a patient who has a tooth infection, and the pharmacist refused to fill the prescription over the phone. She is requiring an online prescription only, even though I am away from my office and physically can not send the Rx. I called another pharmacy and they were happy to fill it for me.