RRH Urgent Care

Henrietta, NY · Urgent care center

Rating
3.4/5
★★★☆☆ 3.4
Reviews
20
Rank in Henrietta
#4
of 9 doctors
City Percentile
50%
rating percentile
Address
RRH Urgent Care, 2685 E Henrietta Rd, Henrietta, NY 14467
Phone
(585) 444-0058
Website
mycare.rochesterregional.org/MyChart/Scheduling/OnMyWay/Widget?selDepId=31213601&y_source=1_OTkwMTE1Ny03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Status
Closed · Opens 9 AM

RRH Urgent Care is a doctor located in Henrietta, NY. It is one of 9 doctors listed in Henrietta. Its 3.4-star rating is slightly below the Henrietta city average of 4.1 stars. It ranks #4 among Henrietta doctors by combined rating and review volume. There are 10 photos associated with this location.

About RRH Urgent Care

Rochester Regional Health Urgent Cares are walk-in only appointments. Visit our website to view current wait times and let us know when we should be expecting you for a visit.

Hours

Saturday9 AM–8 PM

Customer Reviews

★★★★★ 5.0 Laura Layton · Dec 2025

Excellent place to get medical attention. Nurses and receptionists very pleasant. Coffee bar helps while you wait.

★☆☆☆☆ 1.0 Jessica Burtsell · Dec 2025

I went there for leg pain in my early pregnancy & was ordered a stat ultrasound for DVT check -negative. At 6.5 months pregnant my leg pain continued to worsen & bubbles of blood pooling on the surface of my lower legs appeared in multiple locations of lower leg. This particular visit, I sat & waited for 3 hours to be called back checked in & seen by a Dr, the PA who “seen me” was a red head & glasses. Very rude & dismissive as soon as she walked into the room. Said that this was “very inappropriate for urgent care & that my OB should have ordered an ultrasound.” Which I explained to her I worked all day Friday & had played phone tag with my OB but had my chart msgs of my OB on Friday wanting me to get ultrasound done prior to my following appt that coming up Tuesday. But by time I was abl

★★★★★ 5.0 Jeffrey Cellini · Feb 2025

Made two trips to center over last three weeks; staff take care of me promptly; gave me immediate attention; listened thoroughly and provided the necessary treatment that I needed; thought everyone acted professionally ; over the past few years, the center has maintained a high level of standards when it comes to meeting the patients needs;

★★★★★ 5.0 Andrea Berg · Aug 2025

Went 2 hours before close due to my Boyfriend hitting his head and ended up needing stitches. Everyone there was really nice especially the doctor that helped us! They had a lot going on including an emergency so we didn't mind the wait, in the end he was stitched up and the cut looked so much better! Definitely recommend coming here

★★☆☆☆ 2.0 Konnor Clark · Aug 2025

Place is nice, I get seen quickly, and the nurse I had twice has been awesome, but most of the staff and both doctors I have seen were not great. First, the receptionist put all my information in wrong as well as my insurance. Put my name in shuffled so my last and middle were first and last? In turn it showed me billed for around 200 dollars for arriving, getting told to see a different doctor, and leaving. Thought this was just a fluke. Second time, the doctor put multiple of my symptoms I listed down wrong, told me I had a contagious viral infection, like a bad cold, and refused to provide a doctors note. Main issue here was listing the wrong symptoms, and how is a contagious virus with a terrible cough not cause for a note so I don't get my coworkers or classmates sick? Not going back

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Urgent care centerMedical laboratory

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This listing is informational. Contact the business directly to verify credentials, services, and availability.