Royal Care Pharmacy Services

This Company Defrauds the Elderly! I called to cancel their outrageously overpriced subscription service in December and they have consistently billed my mother every month over $200 and she is no longer a customer of theirs. I have called and emailed repeatedly and they will not stop billing. This company engages in elder fraud.

So overpriced! My mother-in-law is a resident at an Eddy assisted living facility. All her meds, including OTC drugs - which she is responsible to pay for - are ordered through Royal (despite my repeated requests to let me purchase her OTC meds). Such a rip-off! Almost $10 for just 30 generic 81mg aspirin or 30generic acetaminophen!! I imagine that the Medicare-paid prescription drugs are similarly over-priced. Why is US health care so expensive? Because we let robbers like Royal get away with this price gouging.

My father is a resident of an assisted living facility. The facility uses Omnicare for their resident’s medications. I truly wish they didn’t. My father’s Dr. prescribed Ensure (OTC) for my father via Omnicare but their prices were way too high, so his Dr.’s office found another provider and cancelled the order with omnicare months ago. Omnicare does not deliver Ensure to the facility, and each month it appears on the bill. I have to call, the assisted living facility has to call, and the Dr.’s office has to call each month to remove the prescription/charge. It is an egregious waste of professional’s and my time. It is also fraudulent to charge a patient for something they are not receiving.

My experience with royal care is TERRIBLE!!! They don't deliver meds when they are supposed to, and they do what they want to when they want to!!!! I have a bacterial infection and they were SUPPOSED to deliver my antibiotic on the 5 pm run, and I did not get it until LATE!!! So I could not start it until the morning. When ever you call the pharmacy to talk to the people, they have no idea what they are doing. Sometimes we have to call them more than 5 times until they get it right and deliver it. They do this with ALL of my medications and others as well! If you have a choice of pharmacies, do NOT use Royal Care. You may not get your medication when you are supposed to, and it could be a life or death situation at one time! I also think that the people who work at royal care should ha

I personally have nothing but good things to say about this Pharmacy. Every time I call for a prescription it's usually delivered that night