Ridgeview Post Acute Rehabilitation Center

My family currently has a loved one at this facility, and we are extremely disappointed and concerned with the level of care and cleanliness. The building consistently smells strongly of urine and poor ventilation. It feels unsanitary and looks like common areas and resident rooms are not cleaned regularly or at all. Every visit raises concerns about hygiene and infection control. More troubling is the level of basic care. We frequently have to ask staff multiple times for simple but essential needs to be met, including changing my grandmother’s diaper and ensuring she receives her medications on time. These are not occasional oversights — this has been a repeated issue that has caused our family a great deal of stress and worry. Families should not have to advocate this hard for fundam

Ridgeview was one of the older buildings that we considered for my mother and I was very impressed with the kindness from the staff and though the building was older, you could tell that they provided great care. Mom wanted to be closer to home, but if she hadn't have found placement closer, I would have been happy to place her here. They were so kind and accommodating when we toured.

Please carefully consider your options before placing a loved one at this facility. Our experience was very disappointing. Especially after the hospital recommend this place. The building is outdated and poorly maintained. It feels very unsanitary. It has a very strong smell and lacks proper ventilation. some areas feel musty and humid. The smell was so overwhelming at times that my grandmother struggled to eat because it made her feel sick. The overall atmosphere also felt very depressing, which is especially discouraging for patients trying to recover. We ultimately chose to transfer her to another facility because we did not feel confident in the environment or level of care being provided. The place where she is at now is WAY better.

I would not recommend this facility for a loved one. This place is rated a 4 star on google and I strongly disagree. More less 1 star.The care is not good there. My mother's cane was misplaced, lost or stolen and no one seemed to know where it went. Their staff needs training. I am giving 1 star only because it will not let me post without any stars.

It was a horrible experience for my husband. No guardrails on beds that appeared to be army cots. No chairs in room for visitors. 2 patient room with curtain divider. One bathroom to be shared between 4 patients. No circulation in facility. Floors were dull and smeared with white paint. Had the “nurse” give me discharge papers for my husband to be released. I could not understand her and she could not understand me. She was “clueless “ as to filling out the discharge papers. I was so upset that I signed my name and my husband name anywhere. There was witness signatures to be signed and they remained blank. The “nurse” didn’t sign anywhere. We asked for a wheelchair so we could take him to our car and a young girl told us they didn’t have one. I think she got one from a patien