Richmond Health Network

I’ve been searching for a new PCP for my mom, as we’ve had difficulties finding a caring, knowledgeable, and empathetic doctor in the past. From our very first visit, we were impressed. The office was clean, the front desk staff were friendly and helpful, and everything ran smoothly. I especially want to highlight Cassie, the nurse, who was incredibly sweet and attentive, making us feel comfortable and cared for throughout our visit. Dr. Farahvish was also wonderful kind, knowledgeable, and patient. She took the time to answer all of our questions and made us feel confident and safe in choosing her as my mom’s new PCP. Overall, our experience was excellent, and we feel very lucky to have found such a compassionate and professional team.

The worst surgeon for knee replacement was in this place . He simple ruin my life by implanting a wrong size knee replacement. Dr Mikhail Khaimov. I have to ware a permanent brace until I get a new one! And is a year recover lost.

The worst place I have ever been to. I don’t have insurance and I paid for my immunization there. Few days later I received a bill for weird services I haven’t even done! Ridiculous! They didn’t tell me that they were going to bill me for something else. That’s not right. Well I decided to give them the second chance and went there to fill out the physical for my job. As a result, the paperwork wasn’t done in time and I nearly lost my job. The girl who was at front desk Maria closed the door in front of my face. So being pregnant I had to find another place to finish paperwork and I had only one evening for that. The most unprofessional and disrespectful approach to the patients.

I’m giving it one star simply because of the Nurse Practitioner Indira. First of all, she makes you wait a half hour when she has no one else to see. If you’re sick you wanna be checked and given a prescription and go home. Second, She does a quick check up and refuses to do a throat culture or any kind of test when you have a sore throat. Thirdly, she refuses to even write a prescription. Try and get an appointment to see ANYONE else; if not you might as well stay home because seeing her is an absolute waste of time. It happens every time I get stuck with seeing her. Each time I hope it will be different but the definition of insanity...

Make sure you don’t make late appointments on nice summer days. They’ll shoo you away with some nonsense, even though you’ve waited a month for an appointment. Not even willing to help or solve their own issues. Seems they’re more concerned with getting home to their boxes of wine. This is what happens when you dub people “heroes” for merely doing their jobs (which they’re paid handsomely for, by the way). Seems like all the baseless adulation has gone to their heads. Shameful.