RespirTech

BEWARE. Billing does not return messages to call you. I have dual insurance which they incorrectly applied. Respirtech was OVERPAID but they still are trying to bill me for more. Cust Service MANAGER sees the problem and has requested Billing call me, and they still won't call. Nobody calls back. TERRIBLE BILLING OFFICE! I've even had the Sales Team people request that Billing call me. I'm still trying to talk to someone in billing. The CEO should post a generic email people can use to contact billing. He needs to stop this.

Mark with RespirTech was fantastic. He was kind, patient and informative. He Took the time to thoroughly explain the process of ordering vest , my measurements for best fit, the cost and available colors (this is where patience comes into play .. who knew I could be so vain about colors sheesh). He was relatable and an all-around friendly person! Thank you, Mark, my diagnosis is very recent and this is a stressful time for me, you made this next step smooth and I appreciate it.

If it was possible I would give you negative 5 stars got my vest when the rep brought it out she told me it was paid in full by my insurance company 6 months later I get a 7,000.00 bill saying I dropped my insurance coverage here to find out they ran it through some one else insurance because the person who canceled the insurance I dont even know and its not even my Insurance so the came and got it because I cant pay for it because Im on disability and cant afford it and thy call there self professionals taking a life saving device off of someone who really needs it everyday I hope you go out of business Thanks have a great

Amazing and knowledgeable customer service, reliable and life-saving product. I've had Respirtech vests for almost 20 years to manage my CF at home. I've never encountered any issues with getting supplies, replacements, etc.

I wore this vest once and it was when a tech brought the machine out to my house with the vest. The vest was way too small and I have stomach issues that woke up from this first time trying it. I have been calling 3 to 4 times a month for someone to come and pick up this machine. I have even left messages threatening to throw it away. I’m calling one more time today and then it’s going in to dumpster.