Rehab 1st

I went for rehab after having rotator cuff surgery. The staff was very competent and friendly. Chris, the physical therapist, was very knowledgeable. Both he and Charlie were great to work with and took time to explain my condition and progress to me. The front desk receptionist, Kelly, was extremely pleasant.

I have been to several other rehabilitation services in the area and Rehab 1st has been my best experience yet. The Cumberland location is easy to find and there is plenty of free parking in the rear lot reserved for patients. There is usually little to no wait time and the therapists manages your time efficiently. To simply put it, these people are pros. The entire staff are friendly and enjoyable to converse with. I will definitely recommend Rehab 1st to everyone.

As someone who wants to be in a patient, the lady that answered should not have. I don't know what the problem is with this area and their front desk customer service, but they all need to get retrain. I attempted to make an appointment online, but that service was unavailable, which should have been a sign. Secondly, I asked for next available, but that wasn't good for my schedule, so I suggested when I was available. She,the lady on the phone , said, "How about another day sooner?" Third, I informed her my order says PT, but she insisted it's OT. I had to repeat my condition, I had to repeat the name of my insurance, which is a PPO, no referral required, just an order. So finally, she tells me ,someone who works in a doctor's office and in the billing department, that an order with no e

I can't begin to say how satisfied I am with the care I have received with the Physical Therapists for my Lymphedema. Lacey, Kristi, and Aimee are wonderful to work with, and have provided me with exceptional care. They have such caring hearts, and a real concern for my health. Thank you all from the bottom of my heart,

I have great experience with rehab 1st and their staff is very friendly