Regency at Northpointe

My mother has been a long-time resident of Regency and we have continued to be impressed with her entire care team. From the nursing staff to the activity team to the very caring aides, they are treat my mom with care and dignity. I see a staff that goes the extra mile for their residents to ensure they are safe, comfortable and that their days are filled with joy and light. They are accessible to our family to answer our questions and work with us on any situation. The facility itself is clean and offers many diverse and fun activities to engage the residents. The entire staff genuinely cares about the people who are there.

Over the past 8 years, our family has experienced outstanding care for our mom and we sincerely appreciate the staff at Regency. Even though I, personally, live out of state, I feel connected to the staff - they warmly greet me when I come to visit, and they help set her up with phone calls with me daily. The consistency of the staff we have witnessed over this time is important to me for two reasons: 1) it makes our mom feel she is amongst family and 2) it speaks to the employees WANTING to be there and their commitment to the residents. We have countless experiences where staff have gone above and beyond, not just to make our mom feel safe and cared for, but to make her feel important and respected. The nursing staff and aides amaze me with how they balance professionalism with care and

This past year I was the proxy guardian for an elderly female resident at Regency. This entailed coordinating every aspect of her life from dental and vision to all her health needs. This could not have been done without the incredibly professional, expert, empathetic, responsive, and caring assistance from the entire staff at Regency until she passed away. Her family and I will be forever grateful for Regency's care for her in the last months of her life.

I absolutely love this place. My mom is there and has so much fun doing the activities. She loves Bingo, trivia, the horse races and all the art. Jocelyn and Eden are amazing she gets her nails done every Sunday. He nurses and all the aides work very tirelessly. They are always so busy and really do the best they can with all the clients. They love their patients and are just such hard workers. I can't wait to in old enough to go there.. Honestly I'm looking forward to it!!!

We moved my mother-in-law here from another Regency facility that she had lived out for five years. The previous facility was welcoming inviting warm in a family atmosphere. This facility is cold disconnected and I feel the care and compassion for their residence is piss poor. My mother-in-law although elderly and disabled was happy and vibrant when she moved into this facility. Within three months She had withdrawn become scared and no longer with us