Raley's Pharmacy

they never answer the phone. like ever. thats not an exaggeration. and on the miraculous chance they do they dont even try to help, they just hang up. this place is actually a joke and I’d switch immediately if i had another option.

I had my prescription sent to this pharmacy for covid meds. I was really sick and needed this medicine. It is Saturday and I was told they can not fill it until Monday. So I called around and found that the Costco pharmacy had what I needed. I call Raley's and asked them to transfer the prescription. I was told that they won't transfer my prescription unless Costco requests it. Costco will not request it because that should not be necessary. The prescription is mine, Raley's doesn't own my prescription. Four hours later I get the prescription from Costco. I had to get ahold of the ER doctor to resend my prescription to Costco. Raley's caused this problem by not having covid meds in stock and did not one thing to help me.

Whenever I go to Raley’s pharmacy Shelia the pharmacy technician is very helpful and professional and respectful. Shelia shows hard work ethic and stays patient and positive even when she’s the only pharmacy technician working with the pharmacist. I always look up to Shelia to help me at the counter because I trust her work ethic.

Your prescription is almost never ready when it should be.. I get same medicine every month and when it’s time for refill they don’t have it in stock..I don’t get iit sometimes have to wait for three or four days! It used to be such a great pharmacy !

Completely unprofessional. The blonde male pharmacist shouldn’t be working there. I called in to get a prescriptions filled at 2:30pm today. The pharmacist I spoke with was rude and told me next time I should download and use the app (less work for him). I get off work and go to pick up my prescription around 5:45pm. Prescription hadn’t even begun to be filled. Not only rude, unprofessional, but also incompetent. Literally couldn’t get my prescription filled despite me calling in over 3 hours in advance.