Quest Diagnostics

Marlborough, MA · Medical Center

Rating
2.0/5
★★☆☆☆ 2.0
Reviews
20
Rank in Marlborough
#45
of 63 doctors
City Percentile
26%
rating percentile
Address
Quest Diagnostics, 640 Bolton St, Marlborough, MA 01752

Quest Diagnostics is a doctor located in Marlborough, MA. It is one of 63 doctors listed in Marlborough. Its 2.0-star rating is slightly below the Marlborough city average of 4.3 stars. There are 4 photos associated with this location.

Customer Reviews

★☆☆☆☆ 1.0 Brandon Kleinknecht · Feb 2026

Went in @ 12:30 PM, they were closed until 2PM... Google shows they are open

★☆☆☆☆ 1.0 Beau Monsieur · Aug 2024

This place is so horrible. I get there at 3:54pm and the person supposed to take my sample isn't there. I then ask the receptionist about their hours and she says 8 to 4:30pm. This place is a joke. Don't waste your time going here. I wonder who runs this location

★☆☆☆☆ 1.0 Tony L · Nov 2020

Made an online appointment for the Friday after thanksgiving. However, after driving there only to find out they are closed for Friday. The note on the door directed me to 340 Maple St saying they’ll take all the Friday appointments. Guess what happened when I get to 340 Maple - they are closed on Friday as well. If you are not gonna be opening on Friday, just don’t give appointment options for that day!! And don’t direct your patients somewhere not opened! So unprofessional and such a waste of time!!!

★☆☆☆☆ 1.0 Alysha Metcalf-Grant · Dec 2020

Arrived 5 minutes early for my appointment and checked in via the text message link from my car. Received confirmation message that I would be texted or called when it was time to come in for my appointment. Elected to wait in the car as I have previously due to COVID concerns. Assumed they were just running behind, but after 20 minutes with no word went inside. Ended up starting my appointment a half hour late, making me late returning to work. According to the technician their system is down so everyone needed to come inside and manually sign in on a clipboard. How are people supposed to know to do that if the confirmation text and email makes no mention of it?

★☆☆☆☆ 1.0 Ann Lombardo-Scipione · Aug 2020

Made an appointment and checked in online when I arrived. Response said to wait outside in car until notified which I did. As soon as I got notified to go in I did but the nurse had called my name in the lobby. When I didn't answer she took someone else. When she came out U told her I was there. She said I would have to go through the whole xgeck in on lune afain and I would have to waut. Why make appointments and wait outside id they call your name in the lobby. Foolish system.

Accessibility & Amenities

✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Entrance

Services

Medical Center

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This listing is informational. Contact the business directly to verify credentials, services, and availability.