Puyallup Smiles Dentistry and Orthodontics

I had an appointment for a full exam today at Puyallup Smiles Dentistry. Best place to go to for your dental needs! The Lead Dental Assistant Michelle brought me to a room for xrays and let me tell you, she is thee BEST. She got them done fast and pain free like a smooth operator. She made me feel comfortable being at the dentist office the whole time. The time being there I felt like I've known her forever with the conversations we had. You the best Michelle! I then had my exam done by Dr. Niko. Dr. Niko was incredibly professional and gentle. Dr took the time to explain everything while doing the exam and answered all my questions. Thanks Dr. Niko, you're awesome! The appointment ended with a nice cleaning I received from their wonderful Hygienist Ashlyn. She is the sweetest! Ashlyn real

I have a great experience every time at this office with Dr. Shim, Dr. Nico, and Kira. I’ve had a few other assistants that I don’t remember their names, but they were great as well! Dr. Shim has been doing a phenomenal job on my orthodontic treatment so far and I have been seeing amazing improvement on my smile and I cannot wait for the final result. Dr. Nico was so kind and gentle when she did my cleaning and addressed all of my concerns with compassion. The front desk is always smiling and patient and is always willing to work with my schedule considering I live an hour away and have to drive so far and always have to be so picky when it comes time for scheduling my appointments!

Best dental experience I’ve ever had! Dr. Choi is incredibly kind, thorough, and takes the time to explain every step of the process, which made me feel completely informed and comfortable. He truly cares about his patients. The staff were just as amazing—friendly, professional, and extremely kind. From start to finish, the experience was excellent. I highly recommend Dr. Choi and his team!

Giving 1 star as there’s no way to give less. The front desk people are absolutely terrible (aside from Ashley she was very nice and helpful). Do not expect to be greeted at the door. They will expect you to know they’re not ready to check you in and rudely sit you down and make someone else take care of you instead. They also have no organization whatsoever they call you to tell you your insurance isn’t verified then when you call back they say they don’t know what you’re talking about and when you’re checking in they don’t get your information correct and they’re incredibly rude when you correct them. This place is money hungry and has no empathy for their patients. I cancelled ALL upcoming appointments for myself and my family and took my business elsewhere. Most people have fear/anxiet

I’ve been seeing Dr. Chong and others at Puyallup Smiles Dentistry for nine plus years and they have been fantastic. Staff is friendly and easy to work with. Very clean facilities and modern equipment. Their prices are fair and I would (and have) recommend them.