Publix Pharmacy at Town Center Shops

The people who work at this Pharmacy are some of the most helpful and caring people I have ever had the pleasure of meeting in my 65 years. I had been using Express Scripts through TriCare for life because it was 1) supposed to be easier and 2) a better value. After the last three years of delays, missed shipments and claims of shortages (but Publix had the meds) I finally figured out Express Scripts is just another government boondoggle and took my business to Publix full time. That one small part of my life is better now. Thank you Publix pharmacy people.

I told the young man with the long curly hair at the counter that I was in a lot of pain when he told me 15 or 20 minutes more for the prescription and five minutes later they had me out of there. Thank God compassion rains here I have like three different surgery scheduled and I’m in a lot of pain and they cared.

I was told my prescription would be ready. I have the Publix app which texts you when your script is ready. They don’t use it. I called and they said it was ready and when I arrived I had to wait for it. Then later when I got home I got the text. That’s a little late isn’t it? I was told the script would be processed immediately after my doctor called it in. It was called in at 6:45pm. The pharmacist was aware I had to leave town at 4:30am the next morning and said it would be ready and I would get a text. I did not get a text. I called the store manager in the morning and let him know what was going on and he said he would speak to the pharmacist immediately. When I arrived they didn’t open the pharmacy until 9:05. The pharmacist was rude, not letting me speak, talking over me and said i

My wife switched to publix years ago because of problems at Walgreens and CVS and has been very happy! She is on numerous medications and has not once had an issue getting her medicine!

Kim is incredible, her and her team go ABOVE and BEYOND for all their customers. They have always helped me so much and is why I’m always coming back!