Publix Pharmacy at Shops at Hammock Cove

This is about service at the pharmacy counter. I was just there I went in and stayed at the counter for 10 minutes with no acknowledgment by the girl behind the counter. I finally spoke up and she looked at me as if to say, “You’re bothering me, yes I know you’re there”. I finally left after waiting 10 minutes and then my husband went to go get it. He waited 10 minutes and finally went over to the management counter where they told him someone is walking in there now that maybe will help. That young man gave him my medicine but it took 20 minutes to get any attention. This literally just happened so if Publix cares you might want to check who the female worker was around 2:30 pm on June 26th that ignores two customers. Might need to switch my prescription elsewhere.

Now I know why they have a bad review. They seem to mess simple scrips up some how when it does not have to be that way if they communicate with customer or doctor

If you want to do multiple things at one register don’t bother. Had the cashier send me around every where since he “didn’t want to hold up the line” tried making a comment but didn’t even get receipt . Go elsewhere

Good day. A fine shopping experience in almost every way. We've had problems at the pharmacy, though. It seems that Publix pharm management is not concerned about poor customer service at the Shoppes At Hammock Cove, Thomason Rd Naples. We've moved most of our prescriptions to the Publix Pharm, Kings Lake Davis Blvd Naples, FL. Once in a while, for convience, we use The Shoppes at Hammock Cove. Thomason Rd. Naples FL. The Pharmacy Manager at this location is not someone you'd trust to fill your prescripions. She has poor communication skills and if you voice a complaint she just walks away and hides behind her computer screen. It's a bad day when you have to deal with Nancy M. at this Shoppes at Hammock Cove Pharm Thomason Rd Naples, FL.

The pharmacy at this store is a total joke. There is no communication and the pharmacist is incredibly rude. When attempting a dialog, you are spoken to as if you are a child. If you need to use Publix for a pharmacy go to any of the other locations in this area. I know that this will be my last time here.