Publix Pharmacy at Riverbridge Centre

Called the pharmacy and after being unable to hear me for 1 second, they hang up the phone on me. I call back right away, and stay on hold for about 10 minutes before deciding to drive down . By the time I get to publix I’ve already been on hold for about 20 minutes. When I go inside there are no customers in line yet no one is answering the phone. Drove all the way down for a prescription that I dropped off in the morning only to be told that I will have to wait until after lunch due to them, all could have been avoided if they would’ve waited another second or 2 before hanging up

This publix makes the most skippmy and awful subs. You cannot order online or your sub will be emaciated. Truly awful deli service.

0 stars. I have never seen such lack of professionalism from a place. That place is in total disarray. The blonde lady working there told me to wait 10 min for them to prepare the prescription when she could’ve just told me that they will call me once the prescription is ready. I ended up standing for nearly 2 hours for no reason and she knew it but showed no regard. When I asked why they made me wait this long even after the doctor approved the prescription - they kept telling me that they dont see it in their system, the doctor had even someone confirm with them over the phone and they still refused to give me the prescription for my dad who was not well.

I wish I could give 0 stars… This pharmacies leadership is unprofessional and rude. I have had several small issues that the pharmacist simply refuses to help find solutions for. I will say that they seem very busy and work in a small overcrowded environment that is probably pretty unpleasant but I don’t think that excuses the terrible customer service. Do yourself a favor and go anywhere but here.

After an hour an 15 min past our appointment window, the pharmacist came out to give my 7 year old his covid shot. She was not understanding at all how to deal with a child on the spectrum and very impatient with him. I was furious that it seemed she wanted to spend no more then 3-4 min with him in the chair and kept repeating she cannot do it if he doesn’t not remain completely still without offering any advice on how to help or listening to us. Just seemed to want to get back to clearing her pharmacy line over the covid shots. She eventually told us we’re better off leaving without the shot and get it somewhere else. She has no business offering kids vaccines without the experience to do so. Didn’t even offer a bandaid to my son considering she did poke his arm with the needle.