Publix Pharmacy at Normandy Crossing

I have always had Good. Relations with the pharmacist and employees. They are always courteous no matter what problems come up. They handled them very courteously and handled the problem pretty much right away if not then the pharmacist gets involved and handled if it can be fixed. Thank you Publix.

I had one prescription transfered to this location out of frustrations with stand alone pharmacies on Normandy. I have since transferred our other prescriptions. The pharmacy is staffed by some really wonderful people. I have always had wonderful interactions with employees at the location. Once, I of my own error had a medication restocked because I couldn't make it back in the generous 10 days they give before they replace it for others. They were extremely helpful and helped me get the medication refilled anyway while helping me understand their policies and filled me in on some things I didn't know about how their systems work. The pharmacy is appropriately staffed for the brisk business they do. No one is usually in line long and during the day usually two lines are active providin

This pharmacy is about as competent as a Walmart pharmacy. 2 bad interactions with this pharmacy; I went weeks back to pick up and Rx my doctor had called in- completely rude woman at the desk had me wait for hours, Yesterday, I had surgery to get my gallbladder out. They called in painkillers to keep me comfortable as I went home. The supposed “manager” snapped at my dad (who went in to get my Rx because I am in so much pain I didn’t want to walk),saying he refused to give me the painkillers my doctor ordered in, even after the head surgeon called them!! My doctor called me and said he had NEVER written a prescription for someone and have a pharmacist refuse to fill it. My doc felt horrible, as he knows that kind of pain I am in right now.. Sorry, but a doctorate in medicine, my surgeon/

These guys are always so helpful. They will help you find a coupon if you're out of insurance, they're always pleasant, they do what they can to help, and importantly they don't do the thing where you have to show up three times for your prescription like a lot of other pharmacies.

Why I Like This Pharmacy:: Sunday at 3 pm I needed 3 prescriptions that was called in by a Dr at a testing facility. I called and they had received only 2 but later got the other one which was the main one, bad part is they didn't have enough to fill the prescription. The Pharmacist checked to see what other Publix in my area had it and located them and called to set up my pick up. This was on a Sunday at 430 by now I wish I remembered her name but just a note of gratitude from a satisfied customer.