Publix Pharmacy at Kings Lake Square

Compassionate and competent pharmacy staff and lead Pharmacist Mitch. Good customer facing staff are becoming harder to find in today’s pharmacy benefit managed, cost cutting world. Hope this store can keep this well-staffed pharmacy going for us customers!

Mitch and the entire pharmacy staff is excellent! Prompt, organized, and good communicators. It may cost our family a bit more…but we like dealing with the staff here. They are also helpful in getting you discounts with the GoodRx coupons.

I went in to pick up 4 prescriptions immediately after being diagnosed with the flu and pneumonia. Leslie was extremely rude and disrespectful. As I walked up to the counter she asked “are you dropping off”? I stated “yes”. She then proceeded to just point to the drop off sign, and turned away. She finally approached, and asked if I had been in before, and I said no, but my wife has and we have the same insurance policy and it is in my name. She acted aggravated and said “well I don’t know who your wife is, do you have an insurance card or not”? I was quite taken back. I asked how long for pick up as I was very ill. She said 45 min, do I want text alert when it’s ready, which I responded yes and she took down my number. One hour 20 minutes later my wife went up to get my prescriptions and

My pregnant girl friend was supposed to get her prescription. On Friday afternoon and now she is being told she has to wait until Monday because they didnt get around to making the prder because someone forgot. No apology, nothing. Will be finding new pharmacy

Leslie is SO rude! Unbelievable! I am transferring my prescriptions because of this employee. How can this pharmacist/store put up with such an employee. Not my first bad experience with this tech. AWFUL!!!