Publix Pharmacy at Gardens Towne Square

This is the worst Publix Pharmacy I have ever used. I have medications I must take everyday. When the refill date arrives they never fill either prescription before late evening so I miss that days meds. The inhaler I take is a standing order and every time I have to refill it, I must wait at least another week before it arrives. The convenience sounds nice if you are a Publix shopper but I would recommend making the extra trip elsewhere if your medications are a scheduled necessity!!

I always have to wait a day or two for my prescriptions and I can never receive a text or a call to let me know if my prescription is ready or not.

This Pharmacy sector of this Publix are so bad. Their service on pharmacy department are not experienced. When I called for refill they put me on hold and after few minutes they put me on voicemail. That’s really bad. And one day after coming from urgent care, usually medicine took 1/2 hours to get ready for pickup. But they took 2+ days . After that I changed my pharmacy. And also they don’t have any drive thru (So if you want experienced and good pharmacy for your medication you should avoid this location)

Several years back I had a medication problem with my mail order pharmacy about some medication they had sent me. COULD NOT GET A STRIGHT ANSWER TO MY QUESTION. sISo I WENT TO PUBLIX PHAMACY AND TOLD THEM MY PROBLEM. the PHARMACIST Checked OUT MY QUESTION AND GAVE ME A ANSWER RIGHT ON THE SPOT, EVEN THOUGH THE MEDICATION CAME FROM A MAIL ORDER PHAMACY, now i GET ALL MY MEDICATION FROM PUBLEX AT 4200 NORTHLAKE. the PEOPLE ARE GREAT, ALWAYS WILLING TO ANSWER ANY QUESTIONs AND NOT RUSH YOU YOU. they HAVE HELP ME SOLVEE MANY PROBLEMS OVER THE YEARS. They work very hard to get re authorization from my doctors. They are very good about filling my scrips quickly when requested by my doctors The entire staff treats me like family, I always get the feeling that they actually care about me.

They have a fair diversity of unconventional organic products and allergen free products. It might take a little searching but I've found well known brands like Annie's or Enjoy Life there.