Psychiatric Consultants-CNY

Under no circumstances should you use this practice for any Psychiatric needs. Left several patients in limbo after provider left and no notification was given. Does not believe that patients are a part of the practice but simply contacts for the individual doctors. Seriously avoid them and their secretary staff could really use some training on customer retention and positivity in the work place. I think i know why my provider left now. 1 star but understand it should be 0.

DO YOURSELF FAVOR AND STAY AWAY, HAD AN APPOINMENT JULY 29, 2016 YES 2016....NEVER RECEIVED A BILL UNTIL JANUARY 2017!! MADE A PAYMENT, GOT ANOTHER BILL IN FEBRUARY 2017 WITH A NOTE " IF PAYMENT IS NOT PAID IN FULL YOU WILL BE TURNED INTO COLLECTION" ARE YOU KIDDING ME!! CALLED THEIR OFFICE WAS TOLD THAT AS LONG AS PAYMENTS ARE BEING MADE THAT WOULD NOT HAPPEN. NEVER RECEIVED ANOTHER BILL SINCE FEBRUARY, GUESS WHAT, I NOW HAVE A STRANGE NUMBER CALLING ME A YEAR LATER, YOU GUESSED IT COLLECTIONS! CHECK MY CREDIT REPORT SURE ENOUGH COLLECTIONS!!! NEVER RECEIVED ANYTHING IN THE MAIL FROM "COLLECTIONS" ABSOLUTELY FURIOUS! AND THE KICKER IS I HAD ONE APPOINTMENT & THE THERPAPIST LEFT THE PRACTICE!!! HAD TO FIND SOME ONE NEW.