PruittHealth - Lakehaven

My great uncle is in this facility and the staff are loving. He feels right at home. The new Administration has really turned the place around.

Awful just pure awful please do not take your loved ones here this is by far the worst nursing home I’ve ever seen the condition. My uncle was in today after being in the hospital for three days was just atrocious. His bed was broken, side table broken, laying sideways in his bed naked. Blankets on the floor only after we got there, did they decide to start fixing him up and getting him dressed.

The WORST PLACE ON EARTH! If you enjoy your loved one’s naked and neglected under a thinly veiled comforter this is the place for you. We don’t have any more gowns, here let’s give you a mock toga from our bed sheets. This place is the epitome of red flag. No tv, no radio ,no life, as you lay flat in bed for hours on end. Forget to change your loved one’s solid diaper no problem we won’t change it either. Bathroom with an aromatic to make a porta potty jealous. And enjoy looking out a locked door like a cat for exercise from your room. Lastly Communication To reach a loved is like nobody understands how telecommunication work in 2025. Send a message in a bottle , I’m sure they’d receive it faster. This place aside from a few nice workers (2) should be stripped of whatever merit based care

This facility is very clean and the staff is very happy to help. I have been impressed with Lake Haven site. The site has room for improvement as any site would. They are under staffed with nurses aides and floor nurses. I have had to search for them. I have a serious concern though. My mom has been a resident for less than 1 week and she has been admitted to the hospital again. I am not sure if something happened but her problem is abnormal. I am suspicious!

I wish there was a way to leave zero stars or negative star's. My experience with your company has been terrible to say the least. My father's first night in your care he was disrespected, left all alone with information from any staff, and received no help to use the bathroom in which he fell trying to go by himself. After this incident occurred I contacted to which I received no answer from making several calls throughout the night. When I spoke with a staff member the following morning. I let them know my concerns and that my father wanted to be moved and my family would feel better if he was moved. We were assure he would be moved to another facility. The following day my father still wasn't moved and he had incident where he fell yet again trying to use the restroom by himself because