PruittHealth - Creekside

Let me start with the positive things about Pruitt Creekside. Aside from the name change from Amara Nursing Home to Pruitt Creekside Nursing Home they've done a wonderful job at revamping the building. I now would like to speak about the staff, starting with the social worker Joni who is a wonderful addition to Creekside as well as someone who will help and assist you with any need you may have regarding your loved one. I find that I have to use her 99% of the time with any concerns regarding my niece who is a resident there. The front desk staff especially Monica are very pleasant, very professional and helpful. My only concerns with those who assist with my niece (who by the way can be a handful but then again she is paralyzed and has a lot of needs) not giving them a pass (I'm speaking

My experience with the Pruitt Creekside Team, with a special kudo to for Takeisha Louis, the Admissions Director; is top-tier! Friendly m the initial phone call to discuss the possible transition of my parents to the Creekside facility to the actual impending move has been addressed with the utmost respect, care, empathy and understanding/support….I can’t express how much our family appreciate you, Keisha and the amazing Creekside team!

Neglect and violation of safety standard's, removing a call button from a resident that can’t even walk, is bed ridden, and has to scream to the top of his lungs to call for help every night and still not coming to attend is what is happening to my father here. I do NOT recommend.

In 1994, we visited this retirement center as part of our Church Group. I had 2 Senior Citizens i was responsible for as a 13 year old. The local SDA Church sponsored this program. I remember talking with the residents and reading from the Bible. I know they have passed on, and I don't know why this memory just hit with force.

With the exception of a few employees who performed their jobs with care, the majority of staff members were unprofessional and ill-equipped to respond to the needs of my family member. This line of work can be taxing on employees. However, I recommend management ensures all employees have the professional experience and personal temperament to effectively and efficiently perform their jobs.