Providence Queen of the Valley Medical Center

This place is pure evil. I was hit by a car and shattered my pelvis + dislocated my leg and they did nothing for me. Didn't even give me medication to help with the pain and shipped me off to another hospital. They then tried to go around my insurance and charge me $120,000 out of pocket and are trying to steal my entire insurance settlement from the accident plus have me owing them tens of thousands of dollar. This hospital is pure evil and the embodiment of greed. NEVER TAKE ANYONE HERE, ESPECIALLY IF YOU WERE IN A SERIOUS ACCIDENT. They will ignore the fact you have full coverage insurance and try to charge you out of pocket because of some obscure loophole in California law that shouldn't even exist If I had my life ruined and put out of work and then have this evil hospital steal w

I was taken by ambulance for a cardiac issue a couple months back. I was placed on a gurney that was in the hallway opposite a very busy elevator. The gurney was actually there because it was "SO OLD IT NO LONGER WORKED AND WAS TO BE DISPOSED OF!!" I was told by the nurse assigned to me that I would soon be put into a room.... THAT NEVER HAPPENED!!!! I was stuck on the gurney "MY WHOLE STAY IN THE ER, EVEN THOUGH I WATCHED PATIENT AFTER PATIENT COME AFTER ME WHO WERE PLACED IN ROOMS!!!" I WAS ASKED ALL MY PERSONAL AND MEDICAL INFO IN THAT HALLWAY AND THERE WAS NOOOOOO CONSIDERATION FOR MY PRIVACY OR CONFIDENTIALITY AS PERSON AFTER PERSON WALKED BY AND HEARD MY EVERY WORD!!!!! IT WAS HUMILIATING!!!! When it was determined I required an injection; I was taken to an office of another medical

Really disheartening to go into the ER looking for my spouse and be told "we don't have anyone by that name" As I'm walking out the ER, an ER nurse calls me to relay a message from my wife. I understand patient's name may not always be available, but this facility would benefit from establishing a system where ER patient's names (when available) are relayed to front desk so spouses aren't left confused having to call other hospitals/police departments to figure out the whereabouts of loved ones. 8/28/2025 @ 11:55 PM

My wife cut her hand and required four stitches. From reception to pre-op to the actual procedure, everyone was nothing but understanding, kind, and extremely professional. We are visiting from out of town and were expecting a few hours of waiting (we’re used to triage in a major metropolitan area taking some time), but we were in and out in 1.5 hours. In my book this is “as good as it gets” as far as trips to the ER go. Was surprised to see so many negative reviews after coming here to post this.

I had three (unfortunate) visits to the Emergency Department in the last 14 months. All three times were five star. All the way. (One was stitches in a finger from a new kitchen knife, one was sepsis and acute appendicitis which led to a two week hospitalization and major surgery called a right hemicholectomy, one was two weeks following discharge when I was treated for complication from the surgery. All incredible staff and medical attention. I’d give a five star review but during the 2 week stay I had one terrible nurse. The only time she was in my room on the surgery floor was to change my IV. I had two friends visiting me at the time, and they were floored by the way she treated me. I talked to a very nice nursing manager about what happened. The nurse never came near me again,