Providence ExpressCare - Lincoln Heights Urgent Care

I love this place!! You book appointments online for same day care, so you dont have to wait in a crowded waiting room. Then you are seen promptly when you arrive at your appointments time. I have been taking my kids to this location for several years now and it makes life so much easier. My kids pediatrician cant always get my children in same day if they are sick, but this place can. Super helpful and kind.

Very, very polite and friendly front desk, nurses, and a pleasant and professional doc. I wish I could do 4.5 stars, because my only complaint (not really a complaint it just seems odd), is that they don’t have any imaging (x-ray, cat, etc) within their premises (which would’ve been helpful with my cough), and IF you were to need imaging, they’d have to send you over to inland or the hospital, and then you’d need to come back to the UC to finish your medical treatment; which seems unnecessarily complicated. Other than the lack of imaging, the people working here are amazing! I even got a call from Chris (one of the doctors there), just now while I’m writing this the next morning, and he was calling to check on me and to impress upon me his concern and that I should call him back directly i

The reception was polite and efficient. Booked a time 2 hours after initial inquiry. At the scheduled time I was seen promptly; the Nurse Practitioner listened, was empathetic & curious & and knowledgeable. I was pleased with the whole experience.

I suffer from M.S. and my medicine gives me horrible infections and it causes me to have severe pain and mobility problems. They have always accepted me and accompanied me beautifully. The staff has always been very supportive and helpful. Making my life just a little bit easier. I have and will always return here for treatment. Thanks you very much Providence ExpressCare for your treatment and your kindness. I would drive past many others here.

customer service skills are terrible. they are extremely inconsiderate, and unable to communicate with humans effectively and efficiently when conflicts occur. if you want to question your sanity at the front desk then this is a great option for you.