Prospect Heights Animal Hospital

I’ve been bringing my baby girl Elzy here since she was 15 weeks old. She runs anxious and they are absolutely amazing with her! She loves (as much as anyone loves going to the doctors) her visits, especially her peanut butter treats. The staff was so accommodating and helpful to Elzy, me and my wife when we learned Elzy accidentally ate something she shouldn’t have. They took great care of her, even calling to follow up the next day. I can’t recommend this place enough!

Cannot say enough great things about my experience with this place. We took our 13.5 year old dog Bandit, who's always scared and sometimes scary in turn, in to have a tooth abscess treated that led to surgery. From the second we walked in for the initial appointment and all the way through the procedure and even navigating payment - everyone we met and dealt with were nothing but caring, helpful, and wonderful. Especially because of the specifics regarding my very particular and moody dog, it means so much to me to have found a trustworthy vet in NYC. Can’t recommend or thank them enough! We went to the Flatbush Ave location.

I didn’t visit for a serious issue — my rabbit just had watery eyes — but the doctors were very professional and attentive. They also trimmed my rabbit’s nails very quickly, which I really appreciated, since he’s not very used to being handled and it’s difficult for me to do it myself. The prices are good, and everyone was kind and caring. I hope we won’t have any problems in the future, but if we do, I’ll definitely come back here!

We brought our Cat in for a standard teeth cleaning, which we had done with our cat plenty of times before. Whatever they administered caused our cat's esophagus to close up, (also when brought for teeth removal later, there was evidence that no teeth cleaning was ever done. Leading us to believe they messed up his chart with another cat). We rushed him back to this vet IMMEDIATELY explaining that he was having a bad reaction and would not eat, they made me wait in their waiting room until they started closing the windows and I was the last person there (2 hours). Then said they forgot about me. They then said that this was our own cat's fault for an undisclosed previous condition and that we should rush him to Blue Pearl. No such condition has been reported before or since. At th

This review is solely for the manager Lissette. She is truly a kind person and went above and beyond for me while I had an all out temper tantrum. I could elaborate more but I would like HER review to stand on its own. Thank you Lissette. I will be able to catch my flight with ease.