PromptMed Urgent Care | Highland Park, IL

A great urgent care! The staff is very friendly and caring! The process from start to finish was very smooth! The front desk staff took quick care to check me in, Des was very sweet and funny taking care of my vitals quickly! Vanessa was very sweet and helped out, Dr Haydee was very caring and sweet. She took the time to explain everything and get my medicine set up! Very good urgent care place! You will be very happy!

Checked in online, very brief wait. All interactions were excellent. Easy parking. I'm trying to think of a reason to "ding" a star, but can't. Nice, efficient, and helpful.

Such an awesome team! Jess took time out of her day to be of great assistance to me, and I appreciate it more than I can explain in a review. I've now been to this location twice, and each time the place was very tidy and clean. The staff is very kind and everything seem to run very efficiently! I'd definitely recommend.

By far the best UC i've been to. I checked in online so this allowed me to get a few things done instead of sitting in the waiting room an hr +. I was seen on a saturday afternoon promptly on arrival, and had a small procedure done by the nicest NP lady. Front desk staff was super nice too!

I cannot say enough good things about our experience at this urgent care. My teenage son was very nervous and ended up having a mini panic attack when he found out he had to have his finger pricked. The staff showed incredible patience, empathy, and kindness. They took the time to calm him down and even distracted him so he could get through it. Everyone treated him with such understanding and compassion. They genuinely cared about the emotional well-being of my kiddo and I’mso grateful for the way they went above and beyond!