ProMedica Skilled Nursing and Rehabilitation (Voorhees East)

New Great: Esther RN, Tory RN Jessica CNA., (all 3 were absolutely the best staff who took care of me. Very caring and compassionate) Michelle in Hospitality, very nice Great: Physical Therapy..Edwina, Matt, Occ therapy: Rhonda Rachel unit secretary was helpful and kind. There were some issues during my stay. 97% of the staff do not wear name badges and do not always introduce themselves. Most of them should not be working in that facility or any other for that matter. The white boards in my room did not always say the name of the staff taking care of you. It could be the wrong names for 2-3 days. 11/8 Never got my dinner tray from the aide. Had to DoorDash my dinner which I wasn’t planning to do. 11/7 female housekeeper took dirty linen in my room bagged it and put the bag on the

Do you have loved ones that you want to put somewhere that looks amazing but has a horrendous nursing staff? Then this is the place for you! They signed out my relative's medications, but never gave them to her. She had an accident, but had to wait two days because they only give showers once a week. You can't find a CNA except for at the beginning and end of their shift. They let people roam the floors, to the point that when we were visiting, the nurse saw the other patient walk into my relative's room, didn't say anything, and watched a that other patient tried to lure my daughter out of the room. They didn't even bother with therapy for my relative to work on stairs. I'm fact, OT & PT were basically on a «First Come/First Served," basis. Looks like a phenomenal hotel, which it might

Changed name to Autumn Lakes and it is totally horrible here! Everything from the awful food, to being short staffed, employees who don't care and are complaining too, to no blankets (yes, they run out), to not getting changed and sitting in a wet bed from 12-20 hours (health department was here about that) at least a half hour when you pull the cord to get help, and now I'm breaking out in a rash when I lay in the bed ( not sure why but they're advice is to sleep in a recliner). I have been here 4 times, first time about 9 years ago and it's gone downhill! I'll Never come back!

Wasn't there?!*