Prescott House
North Andover, MA · Nursing home
- Address
- Prescott House, 140 Prescott St, North Andover, MA 01845
- Phone
- (978) 685-8086
- Website
- prescotthousehc.com
- Status
- Open 24 hours
Prescott House is a doctor located in North Andover, MA. It is one of 71 doctors listed in North Andover. Its 4.1-star rating is slightly below the North Andover city average of 4.5 stars. There are 10 photos associated with this location.
About Prescott House
At Prescott House Nursing & Rehabilitation, we make your wellbeing our top priority. We're a skilled nursing facility located in North Andover, MA, dedicated to providing premium care to ensure the quality of life of our cherished residents. Whether... More
Hours
| Friday | Closed |
Customer Reviews
I want to preface and say that first impressions are not everything. Although the Prescott House rehab facility is an older building and certainly lacks aesthetics, it most certainly makes up in it's skilled staff. My father spent a month there recently. This had not been my father's first time ther, He had been there several years ago. My family and I cannot thank the staff enough for all that they had done for him. We are very involved in my father's care. My mother visited him on a daily basis and I several times a week, specifically in the evenings. The care and compassion in which my father was treated with the utmost respect while he was there was outstanding. I would see recognizable staff every time I went in, asked the nurses that were treating my father for the shift for a sm
My mom had hip surgery and went here for rehab. It was a total SCAM! PT and OT was supposed to come 40 min/day they came for 20 max. No therapy in the weekend at all. When she hit the button to get help to go to the bathroom nobody came! My mom ended up calling my sister crying. No wouldn’t feed the food to my dog. Don’t go here——they are scamming Medicare.
My Dad was a patient at the Prescott House a few months ago and They Took tremendous care of him! The Nurses went above and beyond for him even when he wasn’t the easiest patient. He really loved the staff and still to this day says he misses the food there lol. When my dad was brought there his quality of life wasn’t the best and the odds were put against him , The Prescott House helped give him his life back. The nurses there really helped physically and mentally and I’ll forever be grateful for them ! The facility is amazing and very clean , I highly recommend The Prescott House for your loved ones ! They take care of there patients as if it’s there own family and that’s heartwarming and very much needed in the medical field !
Our 99 year old mom has been at the Prescott House for nearly two years now, & she presents as a challenging resident. During this time, the staff has been compassionate, responsive to her needs, & on top of her medical issues as they arise. They are patient, they listen, & they take action. As family members, we feel welcomed & informed. We are grateful for the Prescott House. Thank you.
The conditions at Prescott House are deeply concerning. The food served to the residents is unacceptable—this is something the elderly look forward to and depend on the most at this stage of their lives. It’s heartbreaking to see them being let down in this way. Additionally, the facility itself is in disrepair, with broken closet doors and curtains hanging off their rods, leaving the place in an unacceptable state. To make matters worse, some of the nursing staff are rude and seem indifferent to the residents' needs. While the only positive aspect is that they accept Medicaid, that alone is not enough to make up for the lack of proper care and respect the residents deserve.
Accessibility & Amenities
Services
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