Porthaven Post Acute

I am in awe at the professionalism from all the staff members from the doctors, nurses, physical therapists, dieticians, and respiratory therapists social workers and CNAs. This facility has every professional on hand and readily accessible. My elderly frail mother got very compassionate care and everyone was very kind. My mother also had a good roommate which helped. I 100% recommend this facility to everyone.

Porthaven was recently (Fall 2024) acquired by a new healthcare group and the new team is great! The staff is very friendly and they have an obvious focus on taking care of people and building a good culture among the staff.

Porthaven Post Acute is an amazing facility. The new management has really allowed the building to flourish, creating a community with excellent care and a true family like bond. My grandpa was in this facility and they took such good care of him. From the administrator down to the CNAs, everyone truly cares. The staff are always attentive and supportive. They even gave my gramps milk toast for breakfast once his favorite

Criminally Overcrowded and Negligent If you care about your loved one’s safety, do not send them to PortHaven. My mother was admitted and on her first night, she called for assistance to use the restroom—no one came. She fell, fracturing her sternum and three ribs, and the facility waited eight hours before calling an ambulance. She is now crammed into an 8x6 ft partitioned space with two other patients, separated only by curtains. In the weeks she’s been there, I only received a single call from a doctor about her care, this was only after I threatened to report them. I had left multiple messages and even emailed the administrator and head of nursing—no one responded. This facility is dangerously understaffed, unresponsive, and negligent. I wouldn’t wish this level of “care” on anyone

Porthaven post acute is an amazing up and coming facility. The new management has allowed the building to flourish in excellent care and family like bonds. Staff are always attentive and supportive. The new admin has really taken the “haven” out of Porthaven and driven it as a core value to the entire building. I’m so excited to see what the future holds for this community.