Platinum Dental of South Ogden

My experience at this office has been incredibly disappointing. I had several implants done, and they had to be redone multiple times. Even after the repeat visits, I’m still dealing with ongoing issues and discomfort. For the amount I paid, I expected a much higher level of care and more reliable results. On top of that, my insurance expired during the process because the office took so long to get my crown in—despite knowing the timeline I needed. As a result, I now have to pay out of pocket for visits that are not cheap. I've have a few times where they have messed up my insurance making me over pay. The manager also has clear anger issues, and despite all the problems I’ve faced, I was offered no apology, credit, or attempt to make things right. Overall, the process has been stressfu

I normally go to the Platinum Dental in Cache Valley (where I live), but apparently their orthodontist works in multiple offices, so I was sent to the Ogden office (this office) for an ortho appointment. The office is an hour drive from where I live, but if this is where I needed to go for my ortho appointment, I agreed to do it. My appointment was at 1pm, so they had plenty of time to notify me in the morning of any issues with my appointment. I got the time off work and made the hour-long drive to this Ogden office for my appointment. When I arrived, they told me my appointment had been cancelled and removed from the schedule, and no one bothered to notify me. Not the day before, not the morning of, not while I was making my hour-long drive to Ogden. I just LOVE getting time off work

I brought my kids here as they work with my dental insurance. The front desk workers were rude both times we went there. At our final appointment, my son was left to wait in a chair for 30 minutes past his appointment time while the dentist had a conversation with another patient. I asked them to remove my kids as clients. I will never go back. Horrible service, would give them zero stars if it was an option.

Cleaning was well performed and gentle in nature. X-Rays took two attempts to be successful. Proposed treatment plan was well explained and documented.

Made me feel comfortable and set up a dental plan that makes sense to me. They have a team of specialists to where I feel I get get all my work and concerns looked at in one place.