Plaquemines Medical Center - Urgent Care

I was sadly disappointed that this beautiful facility was not adhering to masking recommendations for symptomatic patients. I called for Quest lab services ahead of time and told that daily lab pick up was "after 12" but upon arrival at 11:23; I was made to wait for more than 45 minutes when no one was there when I got there. The symptomatic patients arriving after me were not isolated nor asked to mask (I protected myself) as indicated on the sign at check-in. Once in the lab I was told that the specimens for the day had already been picked up. This would have been more understandable had there been other lab patients, but there was no one when I arrived, no one left before I was called back and no one was waiting when I got called back; and staff were enjoying the benefit of a light ca

Very disappointed in the Quest lab process. Arrived as walk in at 8a, didn’t get called to back until after 8:30a. Waited a week for my results to show up on Quest portal and never did. Called the urgent care to get assistance. I got hung up on four times trying to verify they even drew the labs in question. Finally was told that if I brought in paper orders they don’t check the online system for additional orders. I really like this place as an urgent care but the lab is terrible and there is a lack of ownership of the process.

Great staff🌟🌟🌟🌟🌟 Very professional and the wait time was appropriate. Clean facility and great attitudes. If you looking for excellent service and fair treatment go see for yourself. 🙌🌹

Like family! The minute you walk in you are greeted with smiling faces and a staff that is ready to help. They tended to me immediately and brought me to the back. Most places bring you to the back and you sit and wait for 30 minutes for the doctor. Not here, it’s done right away. The management is amazing! This clinic is state of the art, top notch, cleanest urgent care I’ve ever been to. Everyone treats you like family. Joel and Staff are incredible, along with Dr Kotler. He is a handful, full of knowledge and lots of fun! Glenn Mistich

Plaquemines Medical Center excelled in every way! They went above and beyond and exceeded my expectations. All staff were polite, courteous, and compassionate. They give excellent care and are genuinely passionate about helping you! I want to give a shout out to Ms. Julie and Mr. Joel for making my day better! Thanks again