Pines Nursing Home

The place could be cleaner. They could answer the phone regularly. They could help the patients a little bit with their nails and hair, which would make them feel better for sure. I noticed unchanged diapers, and they must be changed more. I get that elderly people have accidents, but this place doesn't smell too good (some rooms are way worse than others) and I've been to other homes that don't smell bad at all. And they don't answer the phone often. My mother's had stuff "lost." Permanently lost. (And like others who commented, I was shunted here by AdventHealth on Orlando. Maybe they get a commission?)

Octavia from advent health altamonte advised our family member to be sent to this facility. This facility is not suitable for anyone needing rehab. It is very dirty and over crowded. When we arrived to the facility there were patients in the hallway eating on their beds. I honestly think the staff could be trained better. Until This facility is cleaned and the staff is trained and can communicate better about the patient charts this place needs to be shut down!

Pines Nursing and Rehab has amazing Nurses and staff that really care. They have on-site dialysis and are great with Trach patients. Thank you so much Pines Nursing and Rehab!!!

Trust me do not send your family member there.. case manager Octavia from adventhealth Altamonte springs forced us to send our mom to this nursing home within less than 12 hours my mom was diagnosed with bleeding in the brain 🧠. Keep your love ones away from there.

In 2015, Jonathan sold Pines and moved on. With all honesty, I will tell you that this nursing home has by far the most friendly and dedicated staff I have had the privilege to work with in my +20 year career as an Administrator. Pines isn't new, fancy or flashy. Instead, on offer are hearty nutritious meals, fun activities, and a welcoming, comfortable, and impressively clean environment kept that way by a devoted team of nurses, therapists, CNA's, and managers.