Pickens Urgent Care and Primary Care

Katey and Jeannette were so amazing today. I use to go to the urgent care by Walmart but it’s such a hassle every time when I desperately need to go and get seen. I can’t get same day apt with my doctors office most times and I don’t wanna go to the ER just for a cold or flu. I started coming here, and they LISTEN. They help. Most times they’re pretty fast too. They go above and beyond to help me get well again. I appreciate these ladies sooo much today! I’m so glad to have this urgent care with REAL PEOPLE. AND. A REAL TEAM!! No computer crap!

I was pleasantly surprised after visiting for the first time. All the way from reception to being treated and meeting staff I can only say that this was a good experience. I was treated well and cannot think of anything that they could have done to make me experience better. Well done to all and thanks for your kindness and professionalism. I will definitely choose this team as my medical partner going forward!!

Good visit considering the sickness lol Cared about my treatment here & even tho a few people in front of us we were still put first when it was me & my children’s turn always friendly I wanna brag on Stephanie always quick & makes the visit easier when it comes to getting checked in & out Jennifer the nurse is an angel always understanding an friendly the NP Jesse he is very attentive an professional gets right to the issue an creates a solution as a doctor Jeannette office manager is a great person helpful an genuine an cares about our feedback an made sure our needs were met as a whole team they are awesome would personally recommend an give this place a 10 out of 10! Thanks y’all so much

This has to be the absolute worst, sorriest excuse for a walk in clinic I ever seen. If I could give zero stars I would.... came in Saturday December 6 and was misdiagnosed...lady doctor didn't even do a proper examination and then proceeded to talk over me to the point I couldn't get in a word edgewise. Asked if they could prescribe something for pain and was given a speech about how they wouldn't and how dangerous pain meds were. For future reference when someone asks for something for pain don't give them a speech when they are in excruciating pain! That's disrespectful as hell. On Wednesday December 10 I was hurting so bad I asked to be taken to the emergency room , I was admitted and spent the next 19 days in the hospital and had two surgeries for a serious infection ... something tha

Such a great experience today with the crew at Urgent Care! Janette, Christine and Jesse were so thorough with their care and getting us in and out without causing any anxiety! Will definitely come here for any urgent care needs!