Pharmacy | Kaiser Permanente San Mateo Medical Offices

Two promised minutes turned into forty minutes of waiting in line to pick up the antibiotic, holding a sick child in my arms — despite my repeated reminder that I have a flight soon. It’s unacceptable to waste people’s time — especially when their time costs money — by preparing prescribed medications in random order and in complete chaos.

I ordered online ad walked right up. There was a little line but they clear them quickly. I like this pharmacy

Got text messages & emails that the prescriptions are ready for pick up and had to wait 50 mins. No one called my name so I went to the counter again only to find out that the order was ready already. Really bad experience.

Wait times up toan hour! One star