Pflugerville Nursing and Rehabilitation Center

My grandma ended up here for a few weeks after surgery, and the stay has been fantastic. They have been so kind and caring and understanding to the situation. She speaks very highly of the staff, and they have a ton of activities scheduled for those who are there. If there are any set backs, they communicate very well and explain the process for everything. Overall if she ever need rehab again, I know where I want her to go. Thank you to all the amazing staff!

Today I went to visit my grandfather and was very disappointed. I came in hearing a nurse ( I believe) calling a resident an Idiot behind their back. Then I heard her scream the words “Stupid Boy” in the hallways full of residents followed by more yelling. My grandfather was stuck in a dark corner with a tiny TV almost out of view in the corner nearby. The rooms were split and dark. I have seen far better nursing and rehabilitation locations and would reccomended one of those before this one. Also, the nationality of the workers was very diverse and their strong accents made it hard to understand them, which could be a problem with residents and family members and visitors in general. But on the other hand I LOVED that they had MANY activities planned for their residents including bible st

My husband was there for 21 days. He was well taken care of, kept him changed, dry, bedding clean and made. He was put into a wheel chair to get him out of bed and moved out where he could see other people. I did not see what meals he was fed, he said they were fine but that the portions were too small.

Today I called to speak to my grandmother. The staff picked right up with a friendly voice to help me. I was told to call back in 20min for the nurse to get her ready for the call. I called back and the phone was picked up after about, four rings. A friendly voice answer and I explained I was told to call back, in 20min to speak to my grandmother so that a murse can get her ready to talk. I was asked to hold. Then, a few minutes later another staff, I'm expecting the designated nurse that attends to my grandmother, gets on the phone . I said, "Hello". I introduced myself and who i was calling about, and I was told the nirse would have her ready. The response was very dry, and I was told that no one by that name was there in that room. I repeated the name and room. After going back and f

Chris campo was name I was under misspelled use that for keeping my things security facility someone let them in stole my stuff sad disappointed when I'm able to walk I will prosecute and have peron arrested trust you with my life not even things I ordered 2 days there last helling all night help me scared me quick