Penn Heart and Vascular Testing Perelman

After ending up in the emergency room over the Memorial Day weekend in afib a month after surgery at Penn. Dealing with some new issues since. Call supervisor Christopher doesn’t know how to train his employees to do their jobs properly. I called at 8:40am to try and talk to a nurse about some symptoms I’ve been dealing with. The woman I talked to said she would get it over to someone immediately and to expect a call back soon. After waiting an hour I decided I’d call again to check to see if I was forgotten about or not. Talked to second woman got the same info I gave plus some newer symptoms that came up within the hour. Only to be told I’d get a call back again. I asked how long the wait would be this time. I was told I should wait another hour to two hours. I gave them three and a half

I'd like to thank the Echocardiogram technician "Nancy" from the Vascular Testing Center at the Perlman Center for her compassionate and very professional treatment today. I have had many test, but she put me at ease & needs to be recognized for the care she provided me today. Thank you!