Peak Resources Cherryville

The Nursing director (DON) at Peak Resources has a very unprofessional attitude with no respect for the family of residents at this facility. We have had at least three meetings I have been involved with two about communication and professionalism at this facility. It continues to be ignored. My wife’s mother had taken a fall this past Friday and we were out of town and we were not informed she had fallen at 3 am in the morning. We know she is going to fall that is not the issue the issue is lack of communication with staff and residents families. We came home Sunday to find my mother in law with blood on her blouse. My wife asked her what had happened and she told her she fell. My wife then went to the nurses station to see what they knew. They had no idea she had fallen. So today being

My dad was here for about 5 weeks after a hospital stay. The staff was attentive and treated him well. They were also very respectful to me and my kids when we visited. A special thank you to Rick, who my dad had a special bond with. Rick always called him Pop and I knew he was in good hands with him. Unfortunately, my dad passed away 2 weeks ago. I received a sympathy card signed by several staff members. Really good experience for my family.

I wouldn't put a rabid yard dog in this facility!! My friend had rehab there after knee replacement, & although the physical therapy staff were great, the rest of his stay was a nightmare! No one offered to assist in a bed bath & for days ! I went over & bathed him until he could safely walk. The beds weren't changed, & when asking for pain medication, it would be 2 hrs b4 they brought it! The food was awful, & when we complained, we were told by staff that the food was contracted through a food service agency! Even speaking to the Director didn't change or improve a thing!! He was very happy when discharged!!

The Oaks staff have always been good to my wife. She is going on her fifth year. All shifts have been good to Diane.They love her and I can tell who does. They have good people working here. I like the staff from top to bottom

All of the staff were very helpful and friendly. The PT and OT worked me hard but it's what I needed.