Patient Care Now Urgent Care

⭐️⭐️⭐️⭐️⭐️ Dr. Ball was absolutely wonderful, thoughtful, patient-centered, and never rushed to push medication. He took the time to listen and encouraged follow-up when it was genuinely needed, which I truly appreciated. I felt heard, not dismissed. The office was more than accommodating, and Jay in billing was fantastic, kind, professional, and resolved a system issue quickly. Sometimes you have to trust the process. I’m glad I did. I wasn’t treated like a number, I was treated like a human being. Highly recommend.

RUDE STAFF After my family and I ate dinner, we noticed our toddler was breathing weirdly and sounded very backed up. This was at 7pm. We wanted to act quickly as this is very concerning so we called this urgent care to let them know we were coming because we know they closed at 8pm. They said it’s fine to bring him in- my fiance got there at 730pm while I stayed home with our newborn. The first thing the man at the front desk says is “you know we close soon right”. Not seeing that there is a 2 year old clearly not feeling well and this is the first thing you say? Not a aw he looks so sick, let’s see him right away. RUDE AND RIDICULOUS TO TREAT PEOPLE THIS WAY. They bring him back and test for strep and flu and my son was screaming crying because of how bad it hurt but they could care l

I have been to this urgent care location once for my girlfriend to get her ear irritation problem resolved and just now for a slight chest pain. The staff and doctors are all professional and get you in and out without unnecessary test. Pricing without insurance is fair and doesn't break the bank. We will continue to come here. Should be 5 stars, not sure why this place is listed at 3.8 stars.

I would highly recommend this place. From the moment I walked in every employee there was kind and helpful. From Tina at the front desk who went above and beyond to help me , Jen the nurse has great bed side manner and the doctor was very nice. When you are not feeling well it’s important to have people who care and it really seems like everyone actually liked working there.

The medical care that I received at Patient Care Now Ugent Care was exceptional. The front desk staff person greeted me warmly and efficiently. The follow up care by the medical assistant was thorough, professional, and compassionate. The medical doctor was very personable and sharp. If I could give 6 stars on this review, I would do exactly that.