Park Slope Optical

I just had my yearly eye exam at Park Slope Optical, and as always, the team was incredibly welcoming and efficient, the optometrist took the time to explain everything clearly without rushing. Getting my new glasses was a breeze. They had a great selection of frames that suited my style, and the adjustments were spot-on for a perfect fit. Overall, it’s my go to spot in the neighborhood for reliable service and quality eyewear.

In my 25 years of wearing glasses, this is the best optometry practice I've ever been to. I came to Dr. Arthur explicitly for his expertise in treating keratoconus, a condition I've had for a number of years. I have seen multiple ophthalmologists for this but none have provided nearly the level of insight into my specific case as Dr. Arthur did. As my vision has worsened, I have struggled to use progressive lenses for some time. Dr. Arthur confirmed that the problem was in fact not the keratoconus, but that I had never been correctly fitted for progressives by a skilled optometrist. He had me work with Ismaa to pick out frames that would sit at the correct position on my face for my eyes to be able to comfortably see all areas of the lenses. Ismaa was incredibly patient with my skepticism

do not come here. they got my glasses prescription wrong, it was so off that i was quite dizzy within 5 minutes of putting my new glasses on. when i told this to front desk they encouraged me to "try them anyways for a few days" despite the fact that my former prescription was fine and was stable for years. they also told me the wrong appointment time over the phone and expected me to wait for an hour to get my prescription fixed. there's too many other good places around , don't waste your time here

The eye exam itself was straightforward and fine. Unfortunately, the process of getting contact lenses was extremely frustrating. Despite noting that my contacts should be covered as medically necessary, I was overcharged and had to repeatedly call both the optician and my insurance for updates. My insurance stated that no approval had been submitted, and the optician could not provide clear status updates. I only received an update after my insurance contacted the office on my behalf. It ultimately took six months to receive my contacts. When I asked about the refund for the overcharged copay, I was initially told it had already been issued, which was not true. After additional back-and-forth, the refund was processed later that same day. While delays can happen, the lack of timely and t

I stopped by unexpectedly to fix a missing screw on my glasses, and the staff were incredibly kind and happy to help at no charge. I truly appreciated their generosity and professionalism, and I would definitely return here for future eye exams or eyewear needs.