Pacific Veterinary Emergency and Specialty Hospital
Lafayette, CA · Emergency veterinarian service
- Address
- Pacific Veterinary Emergency and Specialty Hospital, 3210 Old Tunnel Rd Suite B, Lafayette, CA 94549
- Phone
- (925) 297-5751
- Website
- pacvetemergency.com
Pacific Veterinary Emergency and Specialty Hospital is a doctor located in Lafayette, CA. It is one of 64 doctors listed in Lafayette. Its 4.0-star rating is slightly below the Lafayette city average of 4.6 stars. It ranks #16 of 64 doctors in Lafayette. There are 10 photos associated with this location.
About Pacific Veterinary Emergency and Specialty Hospital
The East Bay's most advanced Veterinary Emergency and Specialty Hospital. Affordable, Compassionate, 24/7/365 care. The only Employee Owned emergency hospital in Northern California; we treat your pets like our own. No corporate profit-driven... More
Customer Reviews
these people have lost sight of what the true purpose is. It’s a shame you because can still make money and have a heart at the same time. Cindy my kitten of about 8 weeks started acting very clingy and then lethargic. I brought her to the vet when she could not walk in a straight line. first I came in and they acted like I was interrupting them or I was crazy. They were sassy, sarcastic, and reminded me of highschoolers. After waiting for almost 1.5 hours, they called us in one of the patient rooms. We waited another 45 minutes. Then the nurse assistant comes in takes my report. Takes my poor baby Cindy. A few moments later, I can hear the most agonizing screams I’ve ever heard from a cat. I know it was her. It broke my heart. I wait another 45 minutes so we’re at a total of three hours n
They took such great care of my girl after she was bitten by another dog and needed her wound cleaned and sutured Zach was incredibly kind and so was Dr Bond. I was fortunate to be there when it didn’t seem terribly busy so we were seen quickly. They allowed my dog to stay with me because of her separation anxiety for parts of the assessment, she was slightly over sedated but we couldn’t possibly know she was a light weight. Overall very pleased with the care we received. Thankful to have pet insurance that covered 90% of my bill but I didn’t think the cost was outrageous for emergency care.
I had to rush my dog Bo to the ER due to lethargy and pale gums. Not only was the reception staff very efficient, they immediately took Bo back, explained the paperwork and within 10 minutes I was seeing a doctor in a room. They walked me through everything. While standard vets feel pushy to me, and sometimes scammy, the Pacific Vet staff were very transparent and honest about what they would recommend for Bo, and how much it would cost and that there may more steps required. While I was a nervous wreck, they made me feel assured they were doing everything they could to locate the issue, and I could tell them wanted to find the problem too. Payment was thoroughly explained and I actually appreciated how they have you pay a deposit to cover possible treatments/required medical items at once
I brought my cat in 4 a $200 consult. He is in critical condition, can't move, cant eat & if 1 did not know that his symptoms could B cured, U would euthanize. Dr. Was compassionate & was referred by my vet of 15 yrs who worked with R rescue. I was told I could come in next day 4 bloodwork (I am fundraising) so I did. Staff said I'd have 2 wait 5 days 4 next appt but I said check with Dr., they did, he said come in, so I did. I was told by the girl who took him in, I could do an in-house 4 $50 more than sending it to IDEXX which would B right away or IDEXX would B 1 more day. She said the vet would call me that night if the results came in that night or the next day & 2 watch 4 a blocked # call. Since I got no call, I called in Only 2 B told in this emergency, at this emergency clinic, I'
NOTE: condensed description for character limit for reviews. My dog had a mast cell tumor removed at PacVet. The surgeon reported clear margins, and preliminary tests from the primary vet showed no evidence of spread. Despite this, PacVet’s oncologist recommended chemotherapy without explaining why or suggesting repeat diagnostics. Trusting their advice, I agreed. The first four chemotherapy sessions went without reported issues. PacVet knew my dog was highly anxious, and I acquired a sedative (Gabapentin) before the next visit. The medication barely worked; he was still panicked and trembling. When he was returned to me, I asked the vet tech how it went and they mentioned they had “restrained” him, demonstrating with a full-body hugging motion. Physically restraining a terrified dog—wit
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